Using Mail

Here you will learn how read, send, and store mail. Generally your new messages are automatically stored in your Inbox (unless they have been filtered). Managing the messages in your Inbox and in all other folders, is reviewed in this section.

Note: Messages that arrive in your Inbox can only be read through our service and cannot be viewed in an offline mailer. VIP services on the other hand such as Email Pro and Email Plus do allow you to view your messages from the web-based account on your off-line mailer.
 
 
Reading and Storing
 
Opening the Inbox
Reading a message
Using Folders
Moving a message to another folder
Deleting a message
 
Composing and Sending
 
Composing a message
Replying to a message
Replying to all recipients
Forwarding a message
Attaching a file
Notifying a recipient via instant messaging
Checking spelling
 
Setting Mail Preferences
 
Creating a signature
Retrieving messages from other email accounts
 
 
 
 
Opening the inbox
 
To see your inbox, click Inbox on the vertical navigation bar on the main screen. The Inbox page opens, displaying the list of messages currently in you Inbox folder. The list of messages in your Inbox and in all other folders, is referred to as the Message List.
 
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Please note the following:
 
1.  Messages which have been filtered using Automatic Deletion, Automatic Filing or Red List Safety rules, will not appear in your Inbox.
 
2.  Size is included in order to help you control the size and manageability of your mail account. We suggest you continuously maintain your mailbox by deleting large messages and messages with attachments, immediately after reading them.
 
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Reading a message
 
1.  Click Inbox on vertical navigation bar. Select a message from the list and click on its envelope, message number or subject line. The message content will replace the Message List in the center of the screen.

Note: The checkbox, which appears next to each message is only used for moving and deleting messages.
 
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Using Folders
 
Folders allow you to store and delete messages.

Your mail system arrives with four default folders: Inbox, Draft, SentLog, and Wastebasket. In addition, you can define your own folders. You can manually move messages between folders or you can create rules for automatically placing messages in folders (See automatic filing of messages )
 
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Open Folder
 
  In the folders screen

- Select the SentLog folder to see the messages you have sent and requested to store after sending.
- Select the Wastebasket for the messages you have recently deleted.
- Select the Inbox folder to refresh the Incoming Message List with new messages that have arrived since you've last
   viewed the list.
- Select the Draft folder to display list of messages you have saved.
 
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Create, Rename and Delete Folders
 
To create a new folder
 
1.From the navigation bar Click the Folders button.
2. Click the Add button.
3. Enter the name of the folder in the text box displayed.
4. Click Save to confirm your operation.
 
To rename a folder
 
1. Click the checkbox next to the folder you want to rename.
2. Click the Rename button.
3. Enter the new name of the folder in the text box displayed.
4. Click Save to confirm your operation.
 
To delete an existing folder
 
1. Select the folder by marking the checkbox next to its name.
2. Click the Delete button.
 
Note:You can rename or delete several folders at a time simply by choosing them and clicking the rename or delete buttons. You cannot rename nor delete the predefined folders.
 
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Moving a message to another folder
 
You can move messages from any folder to a user-defined folder. After clicking Inbox click the checkbox next to the message(s) you wish to move. Click the Move To button and select the folder you would like the message(s) to be moved into. The selected message(s) will be removed from the current folder and placed in the desired folder.

Note: You cannot move messages into the Inbox or SentLog folders.
 
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Deleting a Message
 
1.  From the main navigation bar click Inbox from the main navigation bar.
2.  Click the checkbox next to the message(s) you wish to delete and press the Delete button. Your message(s) will be removed from the current folder and placed in the Wastebasket. Messages in the Wastebasket are deleted automatically every two days.
3.  You can delete message(s) from your Wastebasket at any time by opening the Wastebasket, marking the checkbox next to the message(s) you wish to delete and pressing the Delete button.You can also choose Empty Wastebasket on Logout in the Preferences Section under User. Every time you log out, the messages in your wastebasket will be deleted.
 
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Composing a message
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1. Click Compose in the vertical menu bar, (alternatively you can also click the email icon for the corresponding nickname in the Contacts page.
2. Enter the recipient's email address in the "To" field.
4. Type your message in the large text box.
5. Click Send.
6. Note you can also click the CC and bcc buttons. and choose the contact you want to add to the message's recipient list.
7. Click the Save button on the upper or lower horizontal toolbar to save the message while writing a message it if you want to save it. Clicking Save will save the massage to the draft folder.
 
 
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Replying to a message
 
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To reply do the following:
 
1. Click the Inbox in the menu bar
2. Click the message that needs reply
3. Click Reply.
4. The Compose page will open up with the sender's email address in the To field. You can now compose a reply to the message sender and proceed as you would when composing a message.
 
 
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Replying to all recipients
 
The Email addresses of those copied on the original message, will appear in the Cc field. You can now compose send a reply to the message sender and all of its recipients.
1. Click the Inbox in the menu bar.
2. Click the message that needs reply
3. Click Reply To All
4. The Compose page opens up with the sender's email address and the addresses of all of the message recipients, in the To field.
 
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Forwarding a message
 
1. Click the Inbox in the menu bar.
2. Click the message you want to forward.
3. The Compose page opens up, containing the content of the message you have just read. You can now forward this message to anyone.
 
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Attaching a file
 
 
1. Click Compose on the main navigation bar
2. Enter your message details.
3. Click Attach on either the top or bottom toolbar.
4. The Attachment area will be opened in a new window. Click Browse and search for the file or type the full path name of the file you wish to attach. Once found, press the Attach File button and the file name will appear in the Attachment List.( In order to remove an already attached file, select the file from the Attachment List and press the Remove button)
5. Click Save

Tip: The file you attach can be of any type, for example: a sound file, an image or even a spreadsheet. Adding attachments to your message can be done at any time while composing the message. It's recommended to use compression software such as Winzip to compress files before attaching.

Note: In order to attach files to your messages, you must have a browser that supports file upload (e.g. Netscape Navigator 2.0 or Internet Explorer 3.02 and later). Internet Explorer 3.02 users must have the File Upload Patch installed on their system, before attempting to attach files.
 
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Notifying a recipient via ICQ™
 
You can notify a recipient of your email that an email has arrived via the recipient's ICQ™ or instant messaging service.
 
1. Make sure the instant messaging number of the recipient can be found in the contact list page relevant to that recipient.
2. Click compose on the navigation bar and after filling the recipient's details mark the "Notify via ICQ™" checkbox.
 
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Checking spelling
 
1. Click compose and enter your message details.
2. Choose the suitable language from the selection list and press the Spell Checker.
 
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